Frequently Asked Questions

Emergency Response

Follow these immediate steps for water damage:

  1. Ensure your safety and turn off electricity if necessary
  2. Call our 24/7 emergency line at (801) 513-1137
  3. Document the damage with photos for insurance
  4. Remove valuable items if safe to do so
  5. Wait for our team to arrive (typically within 60 minutes)

We provide 24/7 emergency services with a typical response time of 60 minutes. Our team is always ready to handle water, fire, or mold emergencies.

Our Services

With over 20 years of experience, we offer comprehensive restoration services including:

  • Water damage restoration
  • Fire damage repair
  • Mold remediation
  • Flood mitigation
  • Interior and exterior remodeling
  • Construction services
  • Disaster restoration
  • Water extraction

Our comprehensive mold remediation process includes:

  1. Professional inspection and assessment
  2. Containment of affected areas
  3. Air filtration setup
  4. Removal of mold-infested materials
  5. Cleaning and sanitizing
  6. Restoration of affected areas

Insurance & Pricing

Yes, we work directly with insurance companies in Utah. Our process includes:

  • Direct communication with insurance adjusters
  • Detailed documentation of damage
  • Assistance with claims processing
  • Clear explanation of coverage and costs

We provide professional assessments for all restoration projects. Assessment costs may vary based on project scope and required services. We ensure transparent pricing and honest communication throughout the restoration process.

Hours & Availability

Our hours of operation are:

  • Monday-Friday: 8:00 AM - 5:00 PM
  • Saturday-Sunday: 10:00 AM - 3:00 PM
  • 24/7 Emergency Services Available

For emergencies, call us anytime at (801) 513-1137